Privacy Policy
At The Design Showroom Ltd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, showroom, and services.
Information We Collect
We may collect and process the following information:
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Personal details such as your name, email address, phone number, and postal address when you contact us or make an enquiry.
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Transaction details including payments and purchase history.
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Technical information such as IP address, browser type, and browsing behaviour when using our website.
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Marketing preferences when you subscribe to newsletters or updates.
How We Use Your Information
We use your data to:
Process enquiries, orders, and payments.
Deliver products and provide installation or after-sales support.
Improve our website, services, and customer experience.
Send you updates, offers, or newsletters (only if you have opted in).
Comply with legal obligations and resolve disputes.
Data Sharing and Security
We do not sell your personal data. Information may be shared with trusted third-party providers (e.g., delivery partners, payment processors) only where necessary to fulfil our services. We implement appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse.
Cookies
Our website may use cookies to improve user experience, track performance, and tailor content. You can manage or disable cookies through your browser settings.
Your Rights (GDPR)
Under UK GDPR, you have the right to:
Access, correct, or delete your personal data.
Restrict or object to processing.
Withdraw consent at any time (for marketing communications).
Lodge a complaint with the Information Commissioner’s Office (ICO).